Terms and Conditions of Sale

Terms and Conditions of Sale

GENERAL TERMS AND CONDITIONS OF SALE (T&C)

Last updated: July 28, 2025

These general terms and conditions of sale apply to all orders placed on the site https://cineox.co

The site is operated by CORETRIAD, a sole proprietorship registered with the RCS of XXXXX, with headquarters located at 45 chemin de l'Américaine, 13015 Marseille, France.

Contact email: info@coretriad.org

1. PURPOSE

These General Conditions aim to define the terms of sale between CORETRIAD (CineOx) and the customer, from order to delivery, including payment and use of services.

2. PRODUCTS

The products sold on the site are new physical products, particularly electronic equipment. They are described and presented as accurately as possible. In case of errors or omissions in the presentation, CineOx's liability cannot be engaged.

*Any gifts possibly offered as part of an order are subject to available stock. In case of stock shortage, no replacement, financial compensation, or other advantage may be required by the customer.

3. PRICES

Prices are indicated in euros (€) including all taxes (VAT included).

CineOx reserves the right to modify its prices at any time, but products are invoiced based on the rates in effect at the time of order registration.

4. ORDER

Any order placed on the site constitutes full and complete acceptance of these T&C.

After order validation, a confirmation email will be sent to the customer.

5. PAYMENT

Accepted payment methods are:

  • Credit card (Visa, Mastercard, etc.)
  • PayPal
  • Bancontact
  • Apple Pay

Payments are fully secured through our Shopify platform.

6. DELIVERY

  • Delivery zone: Europe
  • Estimated delivery time: between 6 and 10 business days
  • Carrier: La Poste
  • Delivery fees: free

In case of stock shortage, a production delay of 7 days may be applied before shipping.

7. RIGHT OF WITHDRAWAL

In accordance with current legislation, you have a period of 14 days from receipt of products to exercise your right of withdrawal without justification.

Conditions for refund:

  • The product must be returned in its original packaging, undamaged
  • The SD card must not have been used
  • The return address will be communicated to you by email

Return shipping costs are the customer's responsibility.

The seller reserves the right to withhold all or part of the refund if the returned product shows signs of wear or is incomplete.

8. WARRANTY

All our products come with a 2-year warranty against manufacturing defects.

For any defective product, an exchange or refund will be offered after analysis.

9. LIABILITY

CORETRIAD company cannot be held responsible for non-performance of the contract in case of force majeure, disruption, or total or partial strike of postal services or means of transport.

10. CUSTOMER SERVICE

Our customer service is available 7 days a week by email at: 📧 info@coretriad.org

11. INTELLECTUAL PROPERTY

All elements of the CineOx site are the exclusive property of CORETRIAD. No one is authorized to reproduce, exploit, or use the site elements without prior written authorization.

12. APPLICABLE LAW

These general conditions are subject to French law.

In case of dispute, an amicable solution will be sought. Otherwise, French courts will have sole jurisdiction.


LEGAL NOTICES

Company: CORETRIAD
Address: XXXXXXXXXX
SIRET Number: XXXXXXXX
Email: info@coretriad.org

Site Host: Shopify Inc.
150 Elgin Street, Suite 800, Ottawa, ON K2P 1L4, Canada

PRIVACY POLICY

In accordance with GDPR, your personal data is collected only for order processing purposes (name, address, email, etc.)

Your data is never resold to third parties.

You have the right to access, modify, and delete your data, upon simple request to: contact@cineox.co